Privacy Policy
Last updated: [DATE]
This Privacy Policy explains how [COMPANY LEGAL NAME] ("we", "us", "our"), operator of prostaflora.com (the "Site"), collects, uses, and protects your information when you visit or make a purchase from the Site.
Information we collect
When you browse the Site, we automatically collect certain device and usage information (such as IP address, browser type, referring pages, and pages viewed) through cookies and similar technologies. When you place an order or contact us, we collect the information you provide, including your name, billing and shipping address, email address, and phone number. Payment card details are processed securely by our payment provider and are not stored by us.
How we use your information
We use your information to process and fulfill your orders, communicate with you about your order and our products, provide customer support, prevent fraud, operate and improve the Site, and, where you have consented, send you marketing communications. You can unsubscribe from marketing at any time using the link in our emails or by contacting us.
Sharing your information
We share information with trusted service providers who help us operate the Site and our business, including Shopify (our e-commerce platform), payment processors, shipping and fulfillment partners, email and analytics providers. We may also disclose information when required to comply with applicable law or to protect our legal rights. We do not sell your personal information.
Cookies
We use cookies and similar technologies for essential Site functionality, analytics, and advertising. You can control cookies through your browser settings and, where available, through our cookie consent tool.
Your rights
Depending on where you live, you may have the right to access, correct, delete, port, or restrict the use of your personal information, and to object to processing or withdraw consent. Residents of the EEA/UK (under the GDPR/UK GDPR) and California (under the CCPA/CPRA) may have additional rights. To exercise any of these rights, contact us at [SUPPORT EMAIL].
Data retention & security
We retain your information for as long as necessary to fulfill the purposes described in this policy and to meet legal, accounting, and reporting obligations. We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.
Children
The Site is not directed to individuals under 18, and we do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact us
[COMPANY LEGAL NAME]
[BUSINESS ADDRESS]
Email: [SUPPORT EMAIL]