Refund & Returns Policy

Last updated: [DATE]

90-Day money-back guarantee

We stand behind Prostaflora with a 90-day money-back guarantee. If you are not satisfied for any reason, you may request a refund within 90 days of your purchase date. This applies to your purchase price and gives you time to try the product.

How to request a refund

To start a refund or return, email us at [SUPPORT EMAIL] with your order number and the reason for your request. Our team will respond with instructions. You do not need to finish the bottles to qualify for the guarantee.

Returns

Where a return is requested, please send the item(s) to the return address we provide: [RETURN ADDRESS]. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a tracked service, as we cannot be responsible for items lost in transit.

Refunds

Once your request is approved (and any returned item is received), we will process your refund to your original payment method within [X] business days. It may take additional time for your bank or card issuer to post the refund.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, contact us at [SUPPORT EMAIL] within 14 days of delivery with a photo, and we will make it right.

Subscriptions

You can cancel a subscription at any time before your next renewal through your account or by contacting us. The money-back guarantee applies to your purchase as described above.

Contact

[COMPANY LEGAL NAME]
[BUSINESS ADDRESS]
Email: [SUPPORT EMAIL]